Yes, I did. He gave excuses. I immediately submitted support request and investigation. Used the Manus method, then he made a mistake and sent me the screenshot of his spreadsheet thinking it would mean something. All it did for me is confirm duplicate titles and templates. Got initial 14-day refund, the rest of the $1,266 was escalated to a team to investigate. He went back and forth until he finally sent the message he had written for him the other day. This is what I just replied with (DO NOT COPY - IF Harlan thinks this is a good msg let him say and BE SURE TO REWRITE and take out what doesn't apply to you)... --------------START-------------- Dear Luqman & Fiverr Support, This sudden "professional" message is damage control. You weren't professional when you marked incomplete work as delivered. You weren't professional when you lied about IP freezes. You weren't professional when you told other channel owners you've never run a business and don't know what you're doing. So let's skip the performance and deal with facts. YOU VIOLATED YOUTUBE'S OFFICIAL POLICIES Not my opinion. YouTube's documented policies. Here's what you don't understand: 1. YouTube Reviews Video Titles "Video metadata (including titles, thumbnails, and descriptions)" https://support.google.com/youtube/answer/1311392?hl=en Your own spreadsheet proves you copied titles from other channels. Word-for-word. That's not "topic inspiration." That's duplication. FOR FIVERR: Go to my channel, do a search for my channel's titles and you will see the other clients that the vendor duplicated and violated YouTube's policies. You will also see the original titles that already existed months and years before the vendor directly plagiarized them. 2. YouTube Prohibits Mass-Produced Templates "Mass-produced content using a similar template across multiple videos" https://support.google.com/youtube/answer/1311392?hl=en#zippy=%2Cfollow-our-program-policies