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Owned by Angela

See where your agency is losing clients and caregivers.

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2 contributions to SelfScale
How are you asking for testimonials?
Here’s my hard learning experience with testimonials: I’ve gotten weak testimonials because I was asking WEAK questions. "Tell me about your experience?" That's a participation trophy question. You're asking someone to do your marketing homework while they're still in the thank-you-note mindset. Here's what actually works: Ask for the transformation, not the feeling. Skip "how was working together?" and try "what's something you couldn't do six months ago that you can do now?" Feelings are fuzzy. Feelings aren’t facts. BUT results … that is what’s quotable. Make the client the hero. Your client took action. Your client did the work. Or maybe you did most of the work, but that doesn’t really matter. The message to the client you were just the guide helping them down the path. When they tell the story this way, they feel proud sharing it. Nobody wants to admit they got results because someone else did the heavy lifting. Give them permission to be honest. The best testimonial I ever received started with "I was skeptical at first because..." That vulnerability built more trust than any polished five-star review ever could. Testimonials aren't for you. They're for your future client, scrolling at 11pm, wondering if this actually works. So - what's your next testimonial question gonna be?
How are you asking for testimonials?
1 like • Mar 2
I teach my clients how to ask for testimonials - and how that piggybacks with word of mouth referrals. The biggest takeaway for me is making it part of your mission everyday to capture, document and share really great feedback from your clients and ask them to remember you when they encounter someone who could use the same support that you gave them. But my business is home care so it's easier to have brand advocates when the service you provide can change lives - or make people miserable if you do it wrong.
How AI Made You Faster at Sounding Like Everyone Else
Most AI content tools solve the wrong problem. They make you faster at sounding generic. You 10x your output and lose the one thing that made people follow you in the first place — you. I've been obsessing over this for months. Not "how do we make AI write faster." But how do we make AI write something that makes you stop and go: "Holy shit. That's me." Not "sounds like me." Not "close enough." Not "good enough with a few edits." I mean the weird pauses you leave in. The way you start sentences with "Look." The fact that you always end with a question instead of a statement. The thing you do where you get vulnerable for exactly one line and then pull back. That stuff. The stuff you don't even know you do. Here's what I've learned: Voice isn't vocabulary. It's not tone. It's not "casual" or "professional" on a slider. Voice is pattern. It's rhythm. It's the specific way you think out loud. And if you can capture that - actually capture it - then speed isn't the enemy of authenticity anymore. They stop being a tradeoff. You don't have to choose between "real but slow" and "fast but hollow." The creators who figure this out first won't just save time. They'll be everywhere - and sound more like themselves in 50 posts than most people do in 5. The content game isn't changing because of AI. It's changing because of AI that finally understands the difference between your words and your voice. What would you do with 10x the output if none of it cost you your authenticity?
How AI Made You Faster at Sounding Like Everyone Else
2 likes • Feb 14
I love how your solution lets you curate content with your own brand voice
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Angela Suffi
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@angela-suffi-5094
Founder of Home Care Nerd! Hands-on experience and knowledge of the industry to deliver exceptional support to home care leaders in the USA.

Active 1d ago
Joined Feb 14, 2026
Austin, TX
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