@Jason Hinsley That's awesome, a voice agent answering in your own voice is exactly the kind of thing that makes this stuff click. And "monitor, improve, iterate" is probably the realest part of your answer, that loop is where the actual learning happens, not the initial setup! One thing I want delve into more... you said HL's agents make sense if you're already using HL for other things. We're not on HL yet, nothing built there so far. So curious what others think too... if you're starting from zero with no existing HL setup, do you still go straight to HL's integrated agents? Or build the CRM/workflow layer on HL from day one specifically so the agent integration pays off? Or go bespoke with Retell/Vapi and skip HL entirely for now?

@Jamie DeTorres Amazing! Send me a DM and we'll talk more

@Jamie DeTorres What other communication methods could work for you?