Following a meeting today with an existing IT services and cyber security client, I have come away with the go-ahead to build an ICM to address a particular issue that exists within their business and within their industry as a whole. The client doesn't understand what an ICM is but I demonstrated an internal ICM that we use to him, and he was quite taken by it. The problem they are trying to solve is the management of what are called EOT claims in the construction industry. A delay happens in a construction project e.g. a subcontracting company arrives on site a few days late. Materials are delayed. There's some planning problem. There's some code problem. That kind of thing. These delays then have a double knock-on effect. They affect the contract between the subcontractor and the main contractor, and the contract between the main contractor and the customer. There may be, there often are, financial consequences to these delays that are covered in clauses in the contract. The job of this ICM is to take a standard delay report (we also need to build a GUI for this, as they are currently submitted, willy-nilly) from a monitored mailbox, and based upon the standardized delay incident details contained in the report, locate the appropriate upstream and downstream contracts and examine them for clauses or language that refer to delays. It will generate a human-readable report for the project manager detailing what has happened, what contractual impact it may have, and what to do next and post that to a Teams channel. That's the first stage: the proof of concept that's also a working product and process. Questions welcome.

learning this icm framework was easy and im creating worflows and semi automations now very easily (done some personal and one for my brother), so creating part is where im good due to my experience in product management (non tech guy) but the other part is selling and giving service of creating workflows to real businesses is where im strugling. Im not sure how to find clients so may be someone here can give me a direction. One of my developer friend told me no one will buy folders. they will buy an actuall software. i showed him what i built, he was impresed but still not convinced that real businesses will use this. Learning and creating is easy now but selling is still difficult.

Gave our company’s first sales pitch yesterday. Full data architecture rebuild, connecting disparate systems, detailed reporting in real time, local LLM layered on top, delivery of everything so they own the systems. $115k solution Prospect didn’t even flinch… “wow this is exactly what we want” Follow up meeting with the board already confirmed and on the calendar.

Hi i am interested on the Harness layer that you are using

Hey team are there any discussions in here talking about encrypting your files and folders that have been delivered to clients so your work is protected?