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4 contributions to Automate What Academy
Voice AI Agent Inbound/Outbound question
Hi All, Has anyone set up both inbound and outbound calling for a voice AI agent? If so, how did you handle it? Through prompting? Seems inefficient to use a multi purpose prompt (would be very long and eat up tokens on every call). Use case: inbound calls classify caller as prospect, current client, vendor/supplier, field technician or urgent caller and then routes call to proper workflow (get info, take message, schedule appt., forward call, etc.), updates crm records etc. If field technician, records info on job status, updates job and creates task list. Outbound: calls suppliers back, makes call based on tasks created by field technician such as calls supplier to place order, calls sub contractor to schedule work, etc.
0 likes • Aug 28
@Hazel Hassan OK so how does that work? not sure that is possible with a voice agent, or at leasst I do not understand how to make that work.
1 like • Aug 29
@Raj Baruah sounds good. I have to see if you can have two agents use the same phone number on GHL
Sold my first project...help!
Hi All, I sold an AI phone answering assistant. Thanks for the recent video on Trillet.ai Mason! I am curious if others here have done the same. If so: What did, do you charge for an AI phone assistant? What tech stack do you deploy for the service? Thanks in advance.
1 like • Aug 20
@Irfan Khan Thank you. Client is in construction. I am using GHL voice AI for the setup as Trillet, while very cool and good, is still a startup and as pricey for just a phone Ai whereas GHL give you a lot more functionality.
0 likes • Aug 25
@Irfan Khan as I scale I will need a backend team. Is that what you do? If so can you point me to some of the work you have done
What's up! Introduce Yourself HERE 😎
Welcome to Automate What Academy! Inside, you've got automation, agents, voice AI, and Claude Code content, plus paid courses if you want to go deeper. ✅ Drop a quick intro in THIS THREAD below ✅ - Where are you from? - Favorite AI tool? - What do you need help with right away?
1 like • Aug 18
Currently none. I am trying to decide between trillet.ai and building a custom system using twillio/telnyx->routing webhook->Vapi->supabase+Resend+Cron (data, email, sms)->google clandar api
1 like • Aug 18
I am starting with a contractor I know. There is a lot of need in the contractor space for things like Ai phone assistants, scheduling efficiencies, onsite estimator apps. I built a basic estimator using claude that is pretty cool and easy for a contractor to use.
🚀 New video: the exact system I use to build and sell voice AI agents
Local businesses miss calls every single day, and every missed call is money out the door. This video breaks down the exact system I use to build, demo, and sell AI receptionists that catch those calls and pay me recurring monthly income. The whole thing runs on two tools: - Trillet AI to host and white-label the agent - Claude Code to build and configure everything for you You slap your name on it, connect your Stripe, and keep the monthly revenue. What's inside: - Why local businesses desperately need this - Building a personalized demo in 5 minutes from just a website URL - White-labeling so your client never sees the platform - Sub-accounts, onboarding, and invoicing - Letting Claude Code do the heavy lifting on the build - Knowledge base, voice, fallbacks, and SMS booking setup - Getting a phone number connected - The sales math that closes deals on the call - The full 7-step process from demo to live One 5-minute demo can turn into monthly passive income. Once you see it as a repeatable process, you just run it over and over. Drop questions below 👇
1 like • Aug 18
Excellent, thanks
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Andrew Asnes
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@andrew-asnes-6866
Tech Media exec with experience in AI and Metaverse

Active 2h ago
Joined Apr 30, 2025