Consults w/ same-day treatments
Question for those that offer same-day, face-to-face consults with the option to treat immediately How do you manage your diary if most your clients don’t really know what they need until after the f2f consult? I’m a solo practitioner with limited treatment days, so efficiency is really important for me. The challenge is that most of my clients are new to aesthetics. They don’t want to book in by "area" (e.g., lips, chin, nose) because they aren’t sure what’s right for them - they want me to assess, recommend, and then treat. I personally love this way of doing it as I'm not a fan of clients self-diagnosing, but as a result, some appointments are quick (e.g. one area), while others expand into multi-area plans with longer treatment and discussion times. This unpredictability causes both wasted gaps in my diary and clients having to wait while I run late. I’d prefer not to push the decision back to my clients when they're booking in (since many would get paralysis by analysis as they're new), but I'm not really sure how to deal with it. I’d really love to know what booking/timing method has worked best for you when people are booking in for open consults w/ potential for same-day treatment (as opposed to booking in for a specific treatment). Many thanks :)