Afternoon all, looking for some advice please. A customer placed an order on the 9th September for a customised print for her partners birthday. Tracking was added on 11th but it has been stuck in Evri’s system and not updated since last weekend. I logged a ticket with Evri and they told me yesterday it would be delivered yesterday but it still hasn’t updated and hasn’t been received, today they’ve replied and said they understand it’s frustrating when a parcel is delayed or lost but they are looking into it. My customer’s partners birthday is on Monday and she is messaging me asking if she can pick it up from somewhere or do something to make sure she gets it this weekend as it’s an A2 print and one of the main presents. What do I do in this situation? I can’t trust Evri so how can I get a new print to my customer this weekend? I’ve looked at local print shops and they’re all ridiculous amounts of money and won’t be ready until Monday.

Anyone else experiencing a drop in orders for September via Etsy ?

Nearly all of us here are selling AI products. As it stands Etsy doesn’t really highlight or put any tags on AI posters so people know they are AI. Do you ever worry that this will change & massively effect sales. I ask because I’ve just come from an Etsy Reddit forum and Etsy are asking people why they don’t shop more often on their site and most people are checking the box “ I don’t know what’s AI and what’s not”. Do you think we could be seeing some backlash in the near future.

I created an etsy listing bundle with 3 prints at 20% discount, its all done and showing as active but when i click on any of the listings bundled they do not show anything about a bundled offer. anyone know why?

Any last minute advice for me managing my store whilst travelling. I am going to Thailand and Vietnam for 5 weeks from tomorrow . I have all my posters uploaded as products on Printshrimp so I believe I should be able to manage everything off my phone. My store is doing really well, I had my first ever sale in July and finished July with 6 sales. So far in August I’ve already had 16 sales so I’m hoping the momentum can continue