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Pathway To Salesforce (PTS)

884 members • Free

6 contributions to Pathway To Salesforce (PTS)
🧠 WHO CAN FIX THIS, STAKEHOLDER MANAGEMENT EDITION
You have just been assigned as the Salesforce Admin for a UK based logistics company called MetroFleet Logistics Ltd. The company wants to improve how they manage customer deliveries, driver updates, and support complaints inside Salesforce. But there is a problem. The Sales Team wants everything focused on customer accounts and revenue. The Operations Team wants delivery tracking to be the priority. The Customer Support Team wants complaint handling fixed first. The Finance Team wants reporting on refunds and failed deliveries. The Managing Director wants the project finished quickly, but every department keeps asking for different things. Everyone says their request is urgent. You now have four different teams, four different priorities, and no clear agreement on what should be built first. As the Salesforce Admin, what is the best first move? 💬 Vote and explain your thinking in the comments. This one is not just about Salesforce skills. It is about whether you can think like a real Salesforce Admin working with real business stakeholders.
Poll
43 members have voted
🧠 WHO CAN FIX THIS, STAKEHOLDER MANAGEMENT EDITION
0 likes • 15d
B. Because it gives you a clear, agreed scope to work from
🧠 WHO CAN FIX IT? TEAM DELTA EDITION
You have just joined a small UK company as a new Salesforce Admin. The business currently stores customer details in spreadsheets, WhatsApp messages, emails, and notebooks. The owner says: “We bought Salesforce, so we expect it to fix our sales process, organise our customers, and make the team perform better.” As the Admin, what is the most accurate response? 💬 Vote and explain your answer in simple words. This one tests whether you understand what Salesforce does and what a Salesforce Admin is really responsible for. YOU CAN ALSO EXPLAIN WHY YOUR OPTION IS CORRECT IN THE COMMENTS
Poll
33 members have voted
🧠 WHO CAN FIX IT? TEAM DELTA EDITION
3 likes • 15d
B. Because sales force makes it easy for sales force admin, to manage customer data, maintaining, building relationship, checking interaction of previous discussion of deals, recommend new deal and the case they might faced in their business and also help in solving their case.
My Salesforce learning journey
Completed salesforce fundamentals, now Looking at advanced challenges
2 likes • 21d
@Godwin Mbah yes have started data
Missed training day
Those trainings are not fixed on particular days. But if someone misses it. Is there any recording for each training so that someone can rewatch and listen to it at his own convenience time. 🙏
1 like • 26d
Thanks
1-6 of 6
Adebayo Ayegboyin
3
44points to level up
@adebayo-ayegboyin-3142
Adebayo

Active 16h ago
Joined Jun 3, 2026
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