Hi everyone, I’m exploring the home services niche (HVAC, plumbing, etc.) and would love insights from those with experience. What are the typical call volumes, how do customers usually reach out, and what challenges do these businesses face in handling calls and scheduling? If you’ve worked in or supported this industry, please share your experiences in the comments—it would be a huge help.

Hi everyone, I’m currently exploring opportunities in the home services niche (HVAC, plumbing, and similar industries) and would love to learn from those who have real experience in this space. I’m especially interested in things like call volume, how customers typically reach out, and the biggest challenges these businesses face in managing inbound calls and scheduling. If you’ve worked in the home service industry or supported companies in this niche, I’d really appreciate it if you could share your insights, experiences, or lessons learned. Please drop your thoughts in the comments—it would mean a lot and help me move in the right direction.

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