Hello Toivo, wow, great questions! Thank you so much for taking the time to look everything over, I really appreciate how thoughtfully you approached it. You’re absolutely right that people want to know who is behind a shop before they feel comfortable, and your feedback reminded me how important that is. I’m going back to polish my About Us page so it reflects who I am, how I work, and how families can reach me with ease. And yes, I knit every blanket myself, right here in Massachusetts with my pups nearby. Every soft hand‑knit blanket is made with so much love, care, and kindness, stitch by stitch. Cozy Tails and Treasures is a small family‑run space built around comfort, connection, and community, and I’m grateful for feedback that helps me make it even better. 🐾💗