š„ļø Helpdesk Isnāt Entry-LevelāItās Exposure-Level š
I see people dismiss helpdesk because they think itās ātoo basicā š¬. What theyāre really missing is exposure š. Helpdesk puts you in front of real users, real systems, and real problems every single day š§ . You touch Active Directory, permissions, networking issues, and security controls without realizing it š. Most people in helpdesk stay stuck because they treat it like a job instead of paid training šø. If you use it correctly, helpdesk shows you what *actually* happens inside an IT environment š¢. That exposure is what makes the next role easier to land šÆ. Certs matter, but context matters more ā ļø. Thereās a simple way to turn helpdesk into a fast-track role, and most people never do it š£ļø. Comment "EXPOSURE" and Iāll DM you the helpdesk-to-cyber roadmap.