@Kim Ivy Busa I voted for empowering the team—with the understanding that sometimes leadership also means stepping to the front when the situation calls for it. That approach has certainly proven true in my own experience. At one point, I was the only outside management hire among 98 managers because none of the existing managers wanted the office I was assigned to. I started by building up the team, giving people the resources they needed, setting clear expectations, and providing a guiding hand rather than trying to do everything myself. Within six months, that office became #1 in the region, and many of the people on that team went on to earn sales and corporate awards. For me, effective leadership is not about always being out front. It is about knowing when to lead, when to support, and when to step back enough for other people to grow.