Jan 7 • Remote Jobs
WFH- Hiring Now
Muck Rack – Customer Support Specialist. US. Full-time remote role providing frontline support for a B2B SaaS platform used by PR and communications professionals. Handles high-volume customer inquiries primarily via live chat, with some email and video support, troubleshooting product issues, escalating complex cases, and acting as the voice of the customer. Requires 1+ year of customer or technical support experience (SaaS/B2B preferred), strong written communication skills, and comfort using tools like Intercom, Salesforce, Slack, and Google Workspace. Must be available to work a 10:00am–7:00pm EST shift. Pays $27/hour plus comprehensive benefits, PTO, paid parental leave, learning stipends, equity opportunities, and more.
60 Decibels - Remote Research Assistant. US, India, Colombia, Congo, Georgia, and Sierra Leone. Your primary responsibility will be to conduct phone surveys with customers and/or beneficiaries of our client's products and services and to enter this data into our remote platform. During the data collection stage, Research Assistants should be available to work 6-8 hours a day for 4-5 days a week. Payment for this position is based on hours of work or interviews completed – all tasks will be appropriately compensated.
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WFH- Hiring Now
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