But she's "Just a Teacher"
Did you know that organizations with strong learning cultures are 92% more likely to develop novel products and processes, 52% more productive, and 56% more likely to be the first to market? That data comes from Deloitte's Global Human Capital Trends research -- and it confirms what learning scientists have argued for decades: the competitive advantage of any organization lives or dies on how well its people learn.
I have a master's degree in rhetoric and argumentation.
That is a graduate degree in understanding why people resist new information -- and how to build a bridge across that resistance anyway. It is the academic study of how ideas move through human minds, how audiences receive and reject arguments, and how communicators earn enough credibility to change someone's thinking.
It is also, as it turns out, an extraordinarily practical business credential.
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Susan Townsend
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But she's "Just a Teacher"
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