This automation continuously monitors customer reviews submitted via Google Forms.It automatically triggers when a new response appears in Google Sheets.Each review is sent to an AI model for deep text analysis.The workflow identifies customer intent such as praise, complaint, or suggestion.It analyzes sentiment as positive, negative, neutral, or mixed.A quality score from 1–10 is assigned to every review.A concise AI-generated summary is created for quick understanding.Original customer data and AI insights are merged together.All enriched results are saved back into Google Sheets.This provides real-time, structured customer feedback without manual analysis.