11h • Relationships/Connection
Navigating Tough Conversations with Empathy
Tough conversations are unavoidable. Whether discussing performance issues or personal conflicts, approach them with empathy and clarity. Prepare your points, focus on behaviours rather than character, and listen actively. Avoid defensiveness and invite dialogue. When both parties feel heard, solutions emerge. Tough conversations are opportunities for growth and strengthened relationships.
⚔️ Reflection: Is there a difficult conversation you have been avoiding, and what is stopping you from addressing it?
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Navigating Tough Conversations with Empathy
