A resident fell during the beginning of my show today. This has happened before and it's troubling to see. She was alright but took a terrible fall while reaching for a chair to sit on. I immediately stopped playing and used my microphone to alert staff to come over and help her. If this happens during one of your shows stop playing. I know this sounds obvious. But don't play or sing any more and let the staff converse with each other on what to do and whether an ambulance is necessary. In some communities I visit, when.a resident falls, it's standard procedure to call an ambulance-even if they say their alright. In that case she can't be moved and the show stops until further notice.
While on this topic of residents needing help....As performers, we are not allowed to physically help a resident -even if it's just to move their foot back onto the step of their wheelchair. If a resident needs help for any reason we should alert the staff. If a resident is asking you for help-even in a memory care community- I alert an employee and let them come and help.
My first inclination is to help someone in need. I just imagine my own grandmother falling and on my goodness! Just be sensitive to their needs and make sure the appropriate person comes over to assist the resident. Be safe out there!