7d • General discussion
💬 THE RESPONSE THAT CHANGES THE CONVERSATION
Here’s a tiny psychological safety challenge for this week.
Someone says: “I’m not sure this plan is going to work.”
Your first instinct might be to explain the plan, reassure them, or ask them to be more positive. But what if you got curious first?
Try one of these responses:
A - “What part concerns you most?”
B - “What are you seeing that I might be missing?”
C - “What would help you feel more confident about it?”
There isn’t one perfect line. The challenge is to notice your instinct when someone questions a plan, then practise a response that keeps the conversation open.
Which would you be most likely to say: A, B or C? Or share your own. 👇
We talked about how differently people can experience the same conversation in our psychological safety live. This is one small place to put that insight into action.
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💬 THE RESPONSE THAT CHANGES THE CONVERSATION
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