The Experience Room
Private
2 members
$47/month
The Experience Room is where small-business owners come to check themselves, check their businesses, and elevate the experiences they’re creating.
Learn, vent, brainstorm, strategize, implement, and grow alongside business owners committed to creating better customer experiences.
Using the Six C’s of Customer Experience (Culture, Customer Service, Communication, Consistency, Care & Customer Retention) we examine what’s working, identify Experience Gaps, and improve what isn’t.
Bring the review. Bring the complaint. Bring the employee situation. Bring the policy. Bring the win. Bring the idea you’re unsure about.
Throw it on the table.
We don’t automatically assume the customer is right, or the business is right. We look at the experience, the evidence, and our role in it.
Growth is continuous. So we keep checking.
Check yourself. Check your business. Elevate the experience.
A community by Bulloch Consulting Group.
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Where small-business owners put the business on the table, find Experience Gaps, learn, strategize & elevate their customer experience.