From overwhelm to zero backlog - that’s the transformation delivered by “Hey Geraldine”, the AI assistant built to support social workers and social care staff.
In this AI Innovator Spotlight, I sat down with Adam Dustagheer, Founder of Datnexa, to uncover the full story: >How his team identified the right AI use case
>The steps taken to build and deploy the assistant
>The lessons learnt along the way
>Insights any business can apply to avoid wasted investment
This use case demonstrates what happens when AI is applied strategically: a team transitions from a constant backlog and overwhelm to a clear desk and more time to focus on what matters.
Although designed for local government, the process applies to any business looking to harness AI for measurable results.
Watch the whole conversation below: