How Perplexity is redefining brand-building in the AI era
🧠 Intro
Most AI products today are loud.Buzzwords. Banners. Speed. Power. Noise.
But Perplexity is doing something completely different — and it’s working.
With a $14B valuation and over 780 million queries per month, they’re quietly building a brand around one key thing:
Trust.
Let’s break down their strategy and what we can learn from it as marketers building in the AI space.
🔍 1. They sell trust, not tech
  • They don’t promote “how powerful” they are — they show what you can actually do with it.
  • Every answer includes citations to real sources.
  • It feels like a research tool, not a hype machine.
Takeaway: AI tools that feel credible will win long-term. Focus on usefulness, not just features.
💡 2. Ads are invisible, but effective
  • Instead of banners, they place sponsored follow-up questions after answers.
  • The AI itself generates these questions — not the advertiser.
  • Example: Ask about healthy eating → it might suggest a follow-up about organic groceries (sponsored by Whole Foods).
Takeaway: When ads fit the flow, they don’t feel like ads — and people engage more.
🎯 3. They work with real people, not just creators
  • Over 490 influencer ads live on Meta
  • Collaborations with people who use it for real things: school, research, work
  • They use Captiv8’s AI tool (Sonar) to find the right voices
Takeaway: Authenticity matters. The right messenger is more powerful than a flashy campaign.
🏟️ 4. Their Super Bowl campaign was a tweet
  • Instead of buying a TV slot, they ran a real-time contest on X (Twitter)
  • The result? +45,000 new users in 24 hours
  • It was simple, relevant, and tapped into the moment
Takeaway: Smart timing can outperform big budgets.
🤝 5. They’re partnering with media, not fighting them
  • Launched a revenue-sharing program for publishers
  • If Perplexity uses your content in an answer, you get paid
  • It helps them stay on good terms with the media world and avoids legal drama
Takeaway: Work with publishers, not against them. Long-term trust > short-term traffic.
🔚 Final Thought
Perplexity didn’t go louder. They went smarter.They chose relevance, context, and trust — and it’s paying off.
If you’re building something in AI marketing, this is a playbook worth studying.
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Shawn Roshanghias
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How Perplexity is redefining brand-building in the AI era
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