You as sale's guy
Listening thoroughly
Because God has Given us 2 ππ and 1 π listen more than you speak
Here he gave the information
Keyword (Trying)
You should ask him like
Name you said that you have been trying xyz for 1 year
What has worked and what hasn't worked for you?
Then dig deeper
You as. A sale's person needs to catch the keywords
Word's that come out of your Prospects is gold πͺ