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Dec '25 • Electronic Records Management
Managing e-mail as a record
Email remains one of the most common and unmanaged record types. Without clear rules, important decisions are lost or retained indefinitely.
Clear guidance reduces risk and improves efficiency.
- Do your employees know which emails are records?
- Is there guidance on email retention?
Action: Draft a short guideline defining when an email becomes a record.
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Managing e-mail as a record
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