Automating Records Capture
Automation can significantly improve records capture and classification when it is well designed and governed. Without clear rules, automation can replicate mistakes at scale.
Governance must guide automation decisions from the outset, not be added later.
Reflection questions:
- Are records automatically captured where it makes sense today?
- Are the rules behind that automation clearly defined?
Action:
Identify one business process that could benefit from automated records capture.
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Automating Records Capture
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