Leaders don’t lose control when things get loud.
They listen longer so they can lead better.
On Monday, you got the rule:
Ask more before you answer. Slow down your mouth, speed up your brain.
On Wednesday, you saw the cost of skipping it:
One coordinator’s fast decision at a toy giveaway took a good plan and turned it into chaos and injuries.
The difference wasn’t caring more.
The difference was listening first instead of exploding.
Today is where you find out if this stayed a “nice concept”…
or actually changed how you lead under pressure.
1. Reflect: Where Did You Prove It?
Answer these in the comments or your notebook:
1. Where did you actually lead with listening?
Describe one moment this week where you paused and listened before reacting.
- What was happening?
- What did you ask?
- How did the other person respond?
2. What changed because you didn’t react?
Compared to your old pattern, what was different?
- Less conflict?
- Clearer information?
- Better decision?
- Staff or parents felt more respected?
3. Where did you still react first?
Name one time you snapped, defended, or took over.
If you could replay it using “lead with listening,” what would you do or say differently?
If you can’t name a moment, that’s feedback too: the habit isn’t built yet.
2. Call Out a Win
Drop a shout-out:
Who on your team modeled real listening under pressure this week?
What exactly did they do that showed they listened first and reacted second?
Name them and describe the moment. You’re teaching your team what “good leadership” looks like by pointing at real behavior, not posters on the wall.
When you listen:
People feel safe --> they tell the truth.
Truth removes fluff
Clear. Direct. Without dancing around it.
Lock in that momentum.