This sophisticated email automation workflow monitors a Gmail inbox for unread emails and automatically classifies them into five categories: Course Requests, Consulting, Payments, Miscellaneous, and College Mails. The workflow polls Gmail every minute for new unread messages. It first extracts the sender's name using an AI-powered information extractor, then determines whether to use a personalized greeting (if the name is found) or a generic greeting. The email content is analyzed by a text classifier that categorizes the email based on its content. Depending on the classification, the workflow applies appropriate Gmail labels and sends tailored auto-responses. Each category has its own response template that maintains professionalism while addressing the specific inquiry type.
Key Components:
- Gmail trigger with polling mechanism
- AI-powered sender name extraction
- Conditional logic for personalization
- Multi-category text classification
- Automated label application
- Category-specific auto-responses
- Integration with Google Gemini for AI processing
Use Cases:
- Customer service automation
- Lead qualification and routing
- Educational institution communication management
- Freelancer inquiry management
- Support ticket pre-classification
- Business development automation
- Reducing response time for common inquiries