Adopting AI is about more than just tools — it’s about mindset.

I had the opportunity to attend the EO One Canada conference this past week and saw an incredible talk by Zack Kass, Former Head of Go To Market at OpenAI. He shared a simple but powerful lens for what’s needed to thrive in the age of AI:

✨ Adaptability✨ Curiosity✨ Empathy✨ Courage✨ Wisdom

These resonated deeply with me because AI is moving so fast, and success isn’t just about knowing which tools to use. It’s about how you approach change on a human level.

I’d also add a few more qualities that feel essential on this journey:

✨ Flexibility — things will keep evolving; stay open and fluid.

✨ Discernment — not all AI applications will serve your mission; choose wisely.

✨ Playfulness — experimentation leads to learning; don’t be afraid to play.

✨ Collaboration — AI is not a solo sport; share, learn, and build together.

The leaders and teams who cultivate these qualities will navigate this wave with far more ease (and joy).

Curious — what would you add to this list? What qualities have served you as you explore AI in your work and life?

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