28d • 💼 Business & Growth
Keeping the customer informed when the schedule changes
With more than 20 years in contracting behind me, I relate to the scheduling and admin questions here. I’m interested in the communication side of the job while learning sales and practical AI.
When a schedule changes, what do you make sure the customer hears in that first update? I’d want to explain what changed, what happens next, and when they’ll hear from me again. How do you keep that clear without promising a time you can’t yet confirm?
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Keeping the customer informed when the schedule changes
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