Aug 6 (edited) • Make.com
Outbound Call Disposition → Lead/Opportunity Automation (Make + Salesforce)
Just wrapped up a super-useful automation that handles outbound call dispositions in a clean and intelligent way using Make + Salesforce + Batch Dialer — and I'm sharing the blueprint with you below 🧠⚙️
🔍 What It Does
When an outbound call ends, the scenario:
- Watches for call + disposition data
- Routes based on disposition value
- 🧠 Decides if it should:
- Adds a retry mechanism if the disposition doesn’t sync right away (delays + retries to catch it properly)
⚒️ Tools Used:
- Make.com (Scenario builder)
- Salesforce (Leads & Opps)
- Batch Dialer (Call events & notes)
💡 Use Case:
Perfect for anyone running high-volume outbound sales and wants CRM accuracy without manual updates.
Would love your thoughts — and happy to help you tailor it to your CRM or dialer setup.
Let’s automate smarter. 💬👇
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Outbound Call Disposition → Lead/Opportunity Automation (Make + Salesforce)
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