๐Ÿ’Ž Luxxe Level Conversation Tip of the Week 3/23/26
Stop answering questions too quickly. Start diagnosing them.
Most salespeople hear a question and immediately jump into explanation mode.
But high-level closers know something important:
The first question is rarely the real question.
When a prospect asks:โ€ข โ€œHow much does it cost?โ€โ€ข โ€œHow long does it take?โ€โ€ข โ€œCan you send me information?โ€
Theyโ€™re usually asking something deeper.
Instead of answering immediately, pause and ask a clarifying question:
โ€œGreat question. Can I ask what specifically made you curious about that?โ€
This simple pause does three things:
โ€ข It slows the conversation down
โ€ข It uncovers the real concern
โ€ข It positions you as a guide, not a salesperson
Remember:
Curiosity uncovers clarity.
โœจ This Weekโ€™s Challenge
The next time a prospect asks a question, donโ€™t answer it immediately.
Ask one follow-up question first.
Watch how much more insight you gain before responding.
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Chantelle Cotton
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๐Ÿ’Ž Luxxe Level Conversation Tip of the Week 3/23/26
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