Happy Monday!
💎 Luxxe Level Conversation Tip of the Week
Most salespeople listen to respond.Closers listen to uncover.
There’s always a second conversation happening underneath the first one.
When a prospect says:
  • “I need to think about it.”
  • “It’s not the right time.”
  • “Let me talk to my partner.”
  • “Send me the info.”
That’s not a rejection.That’s a clarity gap.
Your job is not to talk them into a decision.Your job is to uncover the real decision driver.
If you’re talking more than your prospect, you’re working too hard.
High-level sales conversations require intentional listening — not passive listening.
This week’s assignment:
• Speak 30% less than you normally would.• Ask one more follow-up question than feels slightly uncomfortable.• Hold silence two seconds longer before responding.
In that silence, listen for:– The hesitation– The fear– The unspoken concern– The real obstacle– The consequence they’re trying to avoid
Remember:
We are not extracting “yes.”We are extracting clarity.
When clarity is established, the close feels like relief — not pressure.
📝 Discussion Prompt
What phrase do you hear most often when a prospect becomes uncertain?
Drop it below and let’s diagnose what’s really underneath it.
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Chantelle Cotton
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Happy Monday!
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