Did You See My Dirty Laundry? 👀😂

If you checked your email today, you already know—I literally kept paying for a laundry service even after I suspected they weren’t actually washing my clothes. 🫣Why?

Because they nailed **Memory & Ease**, one of the most powerful loyalty triggers.

Loyalty isn’t just about a great product—it’s about making things EASY.

Customers stay because:

✅ The process is familiar & predictable.

✅ Payments & scheduling are seamless.

✅ They don’t have to think—they just trust.

That’s why people stay loyal to brands even when they shouldn’t—and why YOUR business needs to focus on **consistency, ease, and experience** to keep customers coming back.

💡 **Want the full breakdown of the Science of Loyalty?**

I’m giving away a **FREE 60-page Mailchimp report** on the four forces of loyalty—so you can see how to apply this to YOUR business.

**Grab your copy here → [Download Now]**

Also… did you know I’m a **Mailchimp Certified Expert**? If you need help turning your email & SMS marketing into a **loyalty-driving machine**, I’m here to help. **Drop a comment or DM me!**

Who else has stayed loyal to a service way longer than they should have? Tell me in the comments!

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