9 Ways to lose a customer.
1 - Show up late or don’t show up at all!
2 - Don’t clarify any details on the haircut if the customers instructions are not clear. They don’t know what they want anyways!
3 - If you’re not sure shave it off. Shorter is ALWAYS better.
4 - Don’t bother cleaning the dogs butt, dingle berries for one dingle berries for all!
5 - Skip steps in the groom, and blame it on the dog for not cooperating!
6 - Take hours and hours to compete the groom. If you don’t have the dog for at least 5 hours you’re not trying hard enough!
7 - Forget to call the owners when you’re done. This makes it look like you worked harder and longer on their dog!
8 - Leave nicks, cuts, and scratches on the dogs skin. The more blood in the fur the better!
9 - Leave poop and pee on the floor, specially in the lobby where your customers can step in it! This is also a great way to aromatize the salon 👍🏼
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Aj Bradshaw
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9 Ways to lose a customer.
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