11d • Trouble Shooting
Adjusting shipping costs
I'm having a problem identifying accurate shipping costs. I only have one product however it has 4 variations (3 pack, 5 pack, 10 pack and 100 pack). Amazon has asked me to identify my shipping costs however those costs change of course depending upon where my product is being shipped and what "pack" the customer orders. Can I have Amazon estimate the shipping costs for the locations my product is being mailed to and have them charge the customer that amount? When I "set" a shipping costs, I end up losing money on shipping as the shipping costs are higher than what Amazon will allow me to charge. For example: an order comes in for one of my 3-pack's of bucket spacers and the order is to be mailed to Mississippi. I have my shipping costs set to $4.92 for a 3-pack however, the cost to mail one of my 3-packs to Mississippi is $5.27. The customer is only charged $4.92 so I end up eating the difference. When I try to manually adjust my shipping costs, Amazon tells me that it's too high?
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Adjusting shipping costs
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