🎧 Listening Challenge: At the Repair Shop

📝 Your Task: Watch this video then answer these discussion questions:

Have you ever taken your phone, laptop, or car to a repair shop? What happened?
Do you usually repair things or prefer to buy new ones? Why?
How can you tell if a repair shop is trustworthy or not?
If the repair takes longer or costs more than expected, how would you deal with it?
In your opinion, what are the most important qualities of good customer service in a repair shop?

💬 Use at least 2 phrasal verbs in your answers (e.g., figure out, pick up, sort out, break down).

2 comments

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