π Want to know why your marketing metrics might be lying to you?
Stop obsessing over ROAS and CPC. Here's what REALLY matters for marketing success in 2024:
π New Performance Metrics Framework:
Finance Metrics:
- Gross Profit (The real money talk)
- Profit Margin (What you actually keep)
Marketing Performance:
- CAC vs nCAC (All customers vs new customers)
- MER vs nMER (The true efficiency story)
- AOV vs nAOV (Order value intelligence)
- LTV (Because customers aren't one-time deals)
- eCPNV (What those new visits really cost)
Marketing Health:
- New Web Visits (Fresh faces)
- Return Web Visits (The loyalty check)
Why this matters? π
In-app metrics like ROAS and CPC only tell part of the story. To truly understand your marketing performance, you need to look at the bigger picture - from customer acquisition to lifetime value.
π‘ Pro Tip: Focus on nMER (New Customer Media Efficiency Ratio) instead of ROAS. It tells you how efficiently you're acquiring NEW customers, not just retargeting existing ones.