Coming back from my Japan trip, where I am processing about 1200 pages of notes, one question popped up right now and I want your feedfback.
One root cause is this: There is "no one way of doing things (like how do we manage ourselves and manage others)".
The mission and goal is clear but the change causes conflict.... thus we have one owner and one operator coming in to both have the same goal to improve the company.
So what do we do -- this is a question I need help on.
Now imagine this. You and I are both project managers. But when we start working, things get crossed or miscommunicated. What we agreed to happened, but then other people, who were following the other person, keep on doing things the old way. But we expect the other to “follow” and follow the rules of the other project managers’ way of doing things. How do we reconcile this? How do we determine who does what? Or areas of responsibilities? And then double check with the other to make sure that the split works?
Rather than one feeling like they’re doing 100% vs 50% — is it easier or better to get a 3rd service/support/make something new so it helps get everything to be done faster, easier, done etc.
The simpliest GRAFT/implementation is to just let the other managers work, and they just get drowned out of illrelevancy. The CEO not using AI vs n operator (us) joinining and out performing them by so much that they literally give up.
But this is also in conflict of things that are non digital like "We should clean X room, or Decide on what Y time to do our company meeting, or Z we need to get rid things from task app A to task app B because of the whims of the CEO wanting to feel like their needs are met.
This feels like stuff I'd ask for myself, but this pattern is what I see in other dysfunctional ceos and teams.
Thoughts? plz