When it comes to working with clients, which is better?
Letting clients send a message explaining everything in their own words
OR
Having clients fill out a form so all the information is organized from the start
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Some people prefer messages because:
💬 it feels more personal
💬 allows for conversation
💬 gives flexibility
Others prefer forms because:
📋 everything is organized
📋 fewer back-and-forth messages
📋 saves time
👇🏽 Which side are you on and why?