23d • General discussion
The 10-Minute Drain Inspection That Saves Callbacks
Before you leave any service call — water heater, faucet, toilet, whatever — take 10 minutes and run all three fixtures in that bathroom. Sink hot and cold. Tub/shower. Toilet flush.
Why? Because you might've knocked something loose during the job. A little piece of sediment, a worn washer, a fleck of solder. It doesn't show up on the fixture you worked on. It shows up in the tub two hours after you left.
I started doing this after a callback where a customer said "the shower won't shut off" after I replaced their kitchen faucet. I didn't touch the shower. But something got rattled loose in the pipes.
Ten minutes. Run everything. Save the callback.
What's one habit you picked up that cut your callbacks in half? Drop it below. 👇
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The 10-Minute Drain Inspection That Saves Callbacks
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