I wanted to tell you guys about the success we've been having with the tile inspection side of our business.
For years, people would call us and ask us to check out crappy tile. You guys know how it is. You run out there acting like the hero, spend a lot of time giving out valuable info, you make up a bid and CRICKETS. Especially when you're wanting real money for your work.
So, now, when the multitudes call me about bad tile work, "my contractor just got done and it's horrible" type of stuff, I mention our "inspection service"...
I tell the homeowner that most of the contractors see them as "dumb homeowners" and when we get involved it's a different story.
I explain the value of the service....
Here's what it looks like:
A written report where we break down the national standard violations. There are always at least 3 from a VISUAL inspection.
I produce a video with Jason talking about the standards and proper installation practices and what our findings are, while he's standing in the failed shower.
We've done 10+ of these and we've had success with helping 2 homeowners get the contractor to the table to make things right...our most recent one, she had a contractor that is going to pay to have us re-do the entire shower to the tune of 20k!
We had another where the contractor replaced all of the showers in her house.
We have one right now, in the court system. Now, if this one is a winner for the homeowner...I feel confident saying we are on to something. This is a $100k+ job that the homeowner got ripped off on. It's in court now and our report was requested by the other side during the discovery process, so it's a real thing!
There's a PDF of the report we make at the bottom.
So, essentially, we are not giving away our expertise anymore. I've made a product to sell to people. We started selling these at $400 now we are up to $600 and eventually I hope to get these up to $2000, I feel like that would be a fair price for what we do.
Here's the link for a blog post I wrote explaining the whole service that I send to folks. This blog post ranks number one for "tile inspection Atlanta" on Google. Organic.
This is not a saturated market but it takes courage and confidence to do them. But that is business. We will be getting off our knees at some point and this is going to be part of that. You can do this in any city.
Don't let em tell you that you need to have some kind of "certification" to do this. Jason's certification is that he's been doing tile for 20+ years and he knows what he's talking about. I'm sure you do too!
All we do is state FACTS. Trust me, we thought of all the "what if we get sued" type of stuff and all I have to say is....FEAR FEAR FEAR. We drown it out! COURAGE OF LIONS! All we are doing is citing MANUFACTURED STANDARDS, ANSI STANDARDS, NTCA STANDARDS, and plumbing code.
Hope everyone is well and if you have any questions let me know!