"Hey everyone, we are currently in the process of looking for a roasting partner to be our primary supplier, but we’re hitting a major wall: nobody is getting back to us.
We’ve reached out to several roasters (both local and national) and it feels like our inquiries are just disappearing into a black hole. We’re serious about a partnership and ready to talk volume, but the lack of communication is making it feel impossible to move forward.
• Has anyone else run into this issue when starting out?
• Is there a 'secret' to getting a roaster's attention (certain info they need upfront)?
• Are we potentially reaching out during a specific 'busy season' we aren't aware of?
Would love to hear if this is a common experience or if we need to change our approach. Thanks!"