Choosing the RIGHT clients (learn from my mistake)

I just wanted to share some real experience in case it helps someone avoid the same situation.

As a cleaning company, we worked with a few clients doing rent-to-rent in large blocks of flats. During the busy season (especially summer), everything was great — properties were full and invoices were being paid.

But when winter hit and occupancy dropped, things changed quickly.

They started struggling financially — covering rent, running costs, and eventually… paying our cleaning invoices.

We gave chances, trusted promises, and continued working… but in the end, we had to walk away — and unfortunately, we’re still owed money.

What I’ve learned from this:

👉 Not all clients are equal — some business models are much riskier than others

👉 Always do your checks (Companies House, trading history, reviews, etc.)

👉 Don’t rely on “they’ll pay later” — protect your cash flow

👉 If something feels off, it usually is

Best clients (from my experience):

People who own their property and run it as a second home/holiday let.

For example, someone who lives in London but rents out their family home seasonally — they tend to be more stable, reliable, and less pressured financially.

It’s not about having more clients… it’s about having the right ones.

Hope this helps someone 🙏

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