Jun 3 • 🛠️ Show Your Work
How I built a 24/7 AI receptionist that costs $0.15 a call
A financial aid company was drowning in the same phone calls every day. "How do I fill out the FAFSA?" "What documents do I need?" "Can I book an appointment?" Every routine call pulled the team away from the students who actually needed help.
So I built Dominique, an AI voice agent that answers every call, 24/7. She:
- Verifies caller identity in a 5-step process
- - Handles the common FAFSA and financial aid questions
- - Books appointments automatically
- - Warm-transfers complex cases to a human with full context
Result: about $0.15 per call vs roughly $40K a year for a receptionist. Every call answered, nights and weekends included, with sub-second responses so it still feels human.
The lesson for The Boardroom: AI does not replace your team. It buys back their time. Find the one repetitive task that eats your day and automate that first.
Comment "voice" and I will break down how the call flow is built.
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How I built a 24/7 AI receptionist that costs $0.15 a call
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