6d (edited) • General discussion
Why Your Camp Hosts Are Burning You Out (And How to Fix It)
If you’ve ever driven back to the campground after “a quick day off” only to find:
- A line of irritated campers at the office,
- Overflowing trash cans,
- A golf cart with the keys missing, and
- Your camp host nowhere to be found…
…you’re not alone.
Most campground owners/managers I talk to say the same thing:
“I hired a camp host to free me up… and now I spend half my time putting out fires they started.”
The Real Pain Point: Hosts Who Aren’t Set Up to Succeed
Here’s the hard truth a lot of owners already know deep down:
- Most camp hosts want to do a good job.
- They’re just thrown into the role with:
- A vague job description,
- A quick walkthrough of “how we do things around here,” and
- A set of keys.
Then we’re surprised when:
- Quiet hours aren’t enforced,
- Check‑ins get sloppy,
- Maintenance tickets disappear into thin air,
- And complaints start hitting Google faster than they hit your front desk.
It’s not just frustrating—it’s expensive:
- Refunds,
- Bad reviews,
- Extra hours on property because “you can’t trust the hosts to handle it.”
What Camp Hosts Are Missing (And It’s Not “More Common Sense”)
Camp hosts don’t need more lectures about “taking initiative.” They need:
- Clear, written expectations
- What does a “good” day look like?
- What are they 100% responsible for, versus what stays on you or maintenance?
- Simple SOPs (Standard Operating Procedures)
- Check‑in checklist,
- Quiet hours protocol (what to say, when to escalate),
- Trash and bathhouse schedule,
- What to document and where.
- A basic toolkit for dealing with people
- How to say “no” without starting a fight,
- What to do when a camper complains about another camper,
- How to handle “We’ve been coming here for 10 years…” entitlement.
Without those, you don’t have a camp host. You have a warm body with a name tag.
How Camp Host Central Fits In
Here inside Camp Host Central, the goal is to make camp hosts an asset, not another full‑time job for you.
You don’t have to build all of this from scratch. The Classroom already has 28 courses you can plug straight into your operation, including:
- “Camp Host 101” and “Camp Hosting Success” for brand‑new or returning hosts,
- “Campground Manager Mastery” and “Digital Marketing for Campground Owners & Managers” for owners and managers.
These walk through operations, leadership, guest experience, and business growth—from the basics all the way up to higher‑level management skills.
On top of that, there’s a full “info dump” laid out as short, practical courses covering things like:
- Step‑by‑step site turnover training,
- Crisis management and incident response,
- Yellowjacket and pest issues,
- Golf cart maintenance,
- Workamping taxes,
- RV and boondocking basics,
- Winterizing and off‑grid systems, and more.
Everything is organized so you and your team can work through it at your own pace. Whether you need help with:
- Day‑to‑day camp host tasks,
- Advanced campground management, or
- Just making life easier for your RV‑based staff…
…there’s already a module sitting in the Classroom waiting for you.
I’ll also be sharing additional, bite‑sized resources here in the community over time, including:
- Daily/weekly checklists you can hand to any host,
- A simple “First Week as a Camp Host” orientation outline you can adapt to your park,
- Real‑world scripts for:
- Enforcing quiet hours,
- Handling late check‑ins,
- Dealing with “problem regulars” without blowing up your season.
Grab what you need when you need it—no fluff, just tools that actually make your life easier.
Your Turn
If you’re a campground owner or manager:
- What’s the single biggest headache you have with camp hosts right now?
- Reliability?
- Communication?
- Guest complaints?
- Something else?
Drop it in the comments. I’ll use your answers to decide which checklists and templates to share first here in Camp Host Central and which modules to highlight in the Classroom.
If you’re a camp host:
- What did you wish someone had told you on Day 1?
- What do owners think you know that nobody ever actually taught you?
Let’s fix this from both sides.
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Why Your Camp Hosts Are Burning You Out (And How to Fix It)
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