Feb 16 (edited) • 👏 Welcome! And Introductions
🎮 2. TITON CHALLENGE — SKILL 2: DEFINE THE SIGNAL
In Pin #1, you looked at your system. Now you turn what you see into a clear signal.
QUICK CHECK (10 SECONDS)
What is a “signal”?
Choose one:
A. A measurable point in your workflow where performance is created or lost
B. A specific point where you can observe whether the system is working or failing
C. A moment you can measure (time, completion, conversion)
D. Where your system either performs — or breaks — and you can measure it
E. All of the above
ANSWER
E — All of the above
WHAT A SIGNAL REALLY IS
A signal is measurable data inside a workflow.
It can be:
positive (working)
negative (failing)
👉 If you cannot measure it, it is not a signal.
SIGNAL VS BREAKPOINT
Do not confuse these:
Signal
= measurable data point (what is happening)
Breakpoint
= a structural or process shift in how the system operates
Signals tell you what is happening
Breakpoints tell you where to intervene
WHAT TO MEASURE (KEEP IT SIMPLE)
Start with things you can easily observe:
- Time (response, delay)
- Count (messages sent, steps completed)
- Movement (stage-to-stage progression)
These are strong signals because they are:
👉 clear
👉 repeatable
👉 comparable
YOUR MOVE (60 SECONDS)
Reply with:
What you observed in Pin #1: ______
Signal: ______
Where it occurs: ______
What should happen: ______
RULE
Be specific.
“Leads are slow” is not a signal.
“Leads are not contacted within 5 minutes” is a signal.
WHAT YOU ARE BUILDING
- The ability to define a system using measurable signals.
- This is where real authority begins.
WHAT HAPPENS NEXT
Go to Pin #3.
You will take your signal and prove improvement.
HOUSE RULE
If we can’t prove it, we don’t claim it.
Find the signal.
Then we improve it.
If you have not already downloaded your TITON Field Guide in Step #1, then get it here (see the attachment below).
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🎮 2. TITON CHALLENGE — SKILL 2: DEFINE THE SIGNAL
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