Retell --> Go High Level --> Client · Brendan's AI Community

Jeff Gitlin

Jul '25 • General discussion 💬

Retell --> Go High Level --> Client

@Brendan Jowett

. Love the community! I'm an AI Voice newbie. Wanted to set this up:

Here’s my scenario:

I have a water damage client I want to forward calls to.

Facebook/Google ads and other means of incoming calls

When the call comes into a phone number through retell, the ai agent prescreens the calls for homeowner and water damage.

If the customer says yes, it would forward direct to the client (but I want to record the entire conversation once transferred and put into Go High Level.

How do I record that “forwarded call” to the new client?

My other thoughts:

Forward to Go High Level, and go from there? But then, I’m using 2 forwarding nodes before it goes to the client, so it seems like bad logic.

I just need to have an ai receptionist answer the call and transfer to client. I would like it to go into Go High Level first, record there and send to client. That way, I can give the client access to the subaccount in Go High Level and hear the whole recording. Is that possible?

TYIA!

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