14d • Announcements
New Retell Features: QA Analyst & Alerting 🚨
Alerting Feature:
Stop finding out about problems after the damage is done. Retell now alerts you the moment something breaks, like an agent burning $100 in minutes, success rate hitting 0%, or sentiment dropping 20%.
Delivered via email or webhook. Smart thresholds mean no noise, just signals that matter.
AI QA Employee:
Human QA teams review 2-3% of calls and hope for the best.
Retell's AI QA Analyst lets you choose: 10%, 50%, or 100% coverage.
What it catches:
- Systematic issues across all calls (not just one-off problems)
- Transfer rates, disconnect patterns, repeat contacts
- Things humans miss: hallucinations, sentiment shifts, tool accuracy
Set your own success criteria. Find what's broken before your customers do.
Sources:
33
7 comments
New Retell Features: QA Analyst & Alerting 🚨
skool.com/brendan
A free community for AI Voice Agents and n8n.
Join to learn, share ideas, and build real systems for the future.
Leaderboard (30-day)
1
+93
2
+50
3
🔥
+42
4
+40
5
+34
Powered by