Nov '24 • General discussion
How to build scalable and secure AI Voice Agents?
We didn’t get it right the first time.
Our first AI attempt? Total chaos. We overloaded one agent, expecting it to do everything. It didn’t.
But we learned. And now, we’re building Ana, our AI Sales agent that’s changing sales forever.
Here’s how we got it right:
1/ Vapi Architecture Layer: The backbone.
• Vapi connects key tools like Twilio for calls and various LLMs for human-like conversations.
2/ Task-Specific Agents: Focused and efficient.
• Separate agents handle meetings, lead updates, and follow-ups—no overload.
3/ Voice Layer: Real-time, natural conversations.
• Deepgram converts speech to text.
• LLMs deliver smooth, human-like responses.
4/ Business Tools Integration: Secure and seamless.
• Automations using n8n hosted on Amazon Web Services (AWS) for data protection.
• Syncs with CRMs like HubSpot or custom databases like Supabase.
5/ Omnichannel Engagement: Wherever your clients are.
• Ana schedules with cal.com. and connects via email, SMS, WhatsApp, and Instagram.
Ana isn’t just an AI voice agent.
It’s a teammate—one that scales your business and streamlines sales.
Drop "Miro" in the comments for Miro template.
Book a demo today to see "Ana" in action!
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How to build scalable and secure AI Voice Agents?
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