Built an AI-Powered WhatsApp Customer Support Agent using n8n, OpenAI & Google Sheets ๐Ÿค–๐Ÿ“ฑ
Excited to share one of my latest AI automation projects! ๐Ÿš€
I built a WhatsApp AI Customer Support Agent for a retail business using n8n, OpenAI GPT-4o, and Google Sheets.
The AI assistant can automatically:
โœ… Reply to customer messages on WhatsApp
โœ… Search products from Google Sheets
โœ… Answer FAQs instantly
โœ… Show live deals and promotions
โœ… Calculate discounts automatically
โœ… Reserve products for same-day pickup
โœ… Book mobile & laptop repair services
โœ… Store reservations in Google Sheets
โœ… Maintain conversation memory
โœ… Escalate complex queries to a human agent
โœ… Notify the shop owner instantly when human support is needed
โœ… Handle workflow errors with automated email alerts
๐Ÿ› ๏ธ Tech Stack
  • n8n
  • OpenAI GPT-4o
  • WhatsApp Cloud API
  • Google Sheets
  • AI Agent
  • LangChain
  • Gmail
  • Conversation Memory
This project demonstrates how AI can automate customer support, reduce response time, and improve the shopping experience for local businesses.
More AI automation projects are coming soon! ๐Ÿš€
#AI #n8n #OpenAI #WhatsAppAutomation #Automation #BusinessAutomation #CustomerSupport #AIAgents #LangChain #GoogleSheets
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2 comments
Malik Ahmed
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Built an AI-Powered WhatsApp Customer Support Agent using n8n, OpenAI & Google Sheets ๐Ÿค–๐Ÿ“ฑ
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