2d • General discussion
🖥️ Helpdesk Isn’t Entry-Level—It’s Exposure-Level 🚀
I see people dismiss helpdesk because they think it’s “too basic” 😬.
What they’re really missing is exposure 👀.
Helpdesk puts you in front of real users, real systems, and real problems every single day 🧠.
You touch Active Directory, permissions, networking issues, and security controls without realizing it 🔐.
Most people in helpdesk stay stuck because they treat it like a job instead of paid training 💸.
If you use it correctly, helpdesk shows you what *actually* happens inside an IT environment 🏢.
That exposure is what makes the next role easier to land 🎯.
Certs matter, but context matters more ⚠️.
There’s a simple way to turn helpdesk into a fast-track role, and most people never do it 🛣️.
Comment "EXPOSURE" and I’ll DM you the helpdesk-to-cyber roadmap.
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🖥️ Helpdesk Isn’t Entry-Level—It’s Exposure-Level 🚀
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